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"comment": "Thank you, Debra! We appreciate your kind words and are glad to hear that Alison and the team have been so supportive and helpful. Your recommendation means a lot to us!",
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"comment": "Thank you, J.b., for your kind words! We're glad to hear you found our service helpful and professional.",
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"comment": "Thank you, William, for taking the time to leave a review. We appreciate your feedback!",
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"comment": "Thank you, Jean! We're glad to hear you had an excellent experience and appreciated our friendly and knowledgeable team. Your recommendation means a lot to us!",
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"comment": "Thank you, Richard! We're glad to hear your cleaning went smoothly and that Morgan provided you with excellent service. Your recommendation means a lot to us!",
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"comment": "Thank you, Donna! We're so glad to hear about your exciting experience with your new hearing aids and appreciate your recommendation for others. It's wonderful to know that our team has made a positive impact on your journey.",
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"comment": "Thank you, Aimee! We're glad to hear you had a positive experience with our staff, especially Cory. Your recommendation means a lot to us!",
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"comment": "Thank you, Abbie! We're grateful for your kind words about Maria Letizia and her support. Your recommendation means a lot to us!",
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"comment": "Thank you, Lisa, for your wonderful feedback! We're glad to hear that Alison made a positive impact on your experience and that our team has been helpful and courteous. Your recommendation means a lot to us!",
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"comment": "Thank you, Kathleen! We're so glad you enjoy the convenience and friendly atmosphere\u2014we appreciate your support and love having you with us!",
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"comment": "Thank you, Richard! We're glad you enjoyed your conversation with Dr. Stich and found her informative; we look forward to seeing you again in the future!",
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"comment": "Thank you, Iris, for your wonderful feedback! We're so glad to hear you had a great experience with our welcoming staff and that the impressions were done with care and humor. Your kind words mean a lot to us!",
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"comment": "Thank you, Diane, for your wonderful feedback; we're so glad you had a pleasant experience!",
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"comment": "Thank you for your 5-Star review, Noel Rolle!",
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"comment": "Thank you for your review!",
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"comment": "Thank you for your review!",
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"displayName": "Nick Balsamo"
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"reviewReply": {
"comment": "Thank you for your review, Nick!",
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"comment": "She was very helpful with the hearing aid very happy with service and the price was very good",
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"displayName": "Debbie Howie"
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"reviewReply": {
"comment": "Ms. Howie - Thank you for bringing this situation to my attention, and thank you so much for giving us the opportunity to make things right.",
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"comment": "Thank you for responding to my last review. I appreciate your response.\nI was contacted by the office and all my needs have been met. It is unfortunate that it took my review to get a response, and there were communication problems on my end, that were corrected. However I am happy that it is what it took to get my hearing aid. And I am very happy with the care that I received since then. I am happy with my hearing aid and I am very glad to finally have it. Thank you for continuing to make the customer feel important. Thank you also to Natalie that helped me feel appreciated.\nSincerely,\nDebbie Howie\n33590 E Pine Circle\nGenoa, IL 60135",
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Alison and her staff have been exceptionally supportive and helpful. I would recommend them for sure!!!
Debra Mock, on GoogleVery helpful & professional!
J.B. Strange, on GoogleExcellent experience in all aspects. Friendly, thorough, knowledgeable technician and support staff. Highly recommend!
Jean Fulton, on GoogleWent for a six months cleaning. In and out in less than 10 minutes. Morgan was helpful, knowledgeable and courteous. Easy peasy. I highly recommend Hearing Lab for you Hearing aid needs.
Richard Wells, on GoogleI had close to 57 years a bad hearing, I went for a hearing tests and those small booths countless times for almost 28 years, and I finally was able to go as far as I did just this past year of 2025, going for the hearing aids is a...
Donna Schroeder, on GoogleStaff was friendly especially Corey. Walked in the office to get custom ear plugs made. Corey explained everything very detailed. I would recommend Hearing Lab to anyone.
aimee gustafson, on GoogleMaria Letizia was amazing. She was so patient. Helped with everything she needed to know. I would recommend her to everyone. Thank you for the great support.
abbie gramme, on GoogleKnowledgeable patient and helpful, very nice people. They explained everything and go the extra mile for you
phil cuccinello, on GoogleHeating labs always finds solutions makes sure you get the best services. I recommend them highly. Alison was instrumental in my journey in needing hearing aids. Everyone in offices are professional courteous and always willing to help. Thank you
Lisa Brown, on GoogleThis was my first time being there. Everyone was so welcoming and I felt like my concerns mattered the whole time I was there.
James Gruben, on GoogleGreat
Marie Andrea, on Google
