Our Staff

Maria Letizia, HIS

Hearing Instrument Specialist

Bio coming soon.

Ashley Piltz

Patient Care Coordinator

Ashley Piltz is a Patient Care Coordinator. Ashley is originally from Wheeling, IL and moved to Cary IL in 2020. Ashley attended Harper College and started working at the Crystal Lake and Elgin locations in 2024. Ashley began working in the hearing industry in 2024 and was drawn to the profession because hearing well enhances our overall well-being through better mental health and increased ability to communicate in our daily life.  What Ashley loves most about saving hearing lives is that it provides a sense of gratification being a part of a patients transformative hearing improvements, knowing that we are empowering patients to lead fulfilling and self-reliant lives. Ashley strives to do whatever it takes to completely embrace a positive and helpful spirit on the phone and in person in her everyday work with patients. Outside of saving hearing lives, Ashley loves being active and looking for any excuse to be outside!

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Excellent experience in all aspects. Friendly, thorough, knowledgeable technician and support staff. Highly recommend!

Jean Fulton, on Google

Went for a six months cleaning. In and out in less than 10 minutes. Morgan was helpful, knowledgeable and courteous. Easy peasy. I highly recommend Hearing Lab for you Hearing aid needs.

Richard Wells, on Google

I had close to 57 years a bad hearing, I went for a hearing tests and those small booths countless times for almost 28 years, and I finally was able to go as far as I did just this past year of 2025, going for the hearing aids is a...

Donna Schroeder, on Google

Staff was friendly especially Corey. Walked in the office to get custom ear plugs made. Corey explained everything very detailed. I would recommend Hearing Lab to anyone.

aimee gustafson, on Google

Maria Letizia was amazing. She was so patient. Helped with everything she needed to know. I would recommend her to everyone. Thank you for the great support.

abbie gramme, on Google

Knowledgeable patient and helpful, very nice people. They explained everything and go the extra mile for you

phil cuccinello, on Google

Heating labs always finds solutions makes sure you get the best services. I recommend them highly. Alison was instrumental in my journey in needing hearing aids. Everyone in offices are professional courteous and always willing to help. Thank you

Lisa Brown, on Google

This was my first time being there. Everyone was so welcoming and I felt like my concerns mattered the whole time I was there.

James Gruben, on Google

Great

Marie Andrea, on Google

Best hearing exam my husband ever received.

Mary ann Deming, on Google

Helped me get a new phone set up and paired for my hearing aids

Roger Klemm, on Google

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